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A: One moment please. I’m sorry but Mr Chester is on the other line — will you please hold the line? I’ll put you through as soon as possible. Or would you like to leave a message? B: Could you ask Mr Chester to call me back? A: Of course, what was your name again? B: My name is Richard Horst. A: Could you please spell your last name? B: That’s H for Harry, О for Oliver, R for Robert, S for Sugar and T for Tommy. A: OK, my colleague will call you back as soon as possible. Thank you for calling and goodbye. Полезные фразы Directory enquiries (БА), Assistance (AmA) / Справки по телефону — Could you please give me the number of... — What’s the country code, area code код страны, код Of ... города — You must omit the О (произносится пропустить как [о] в БА и как «zero» в АмА) before the area code . — I would like to make a reverse charge разговор, олла- call (БА) / collect call (АмА). чиваемый вызы ваемым абонентом с предварительным извещением — I’d like to book a person to person call. Starting the call / Начало разговора — Hello, this is ... — Could I speak to ...? — Could you put me through to ...? — I’d like extension 26, please. — I’m calling about / to ... Making an appointment, arranging a date / Обсуждение сроков встреч — I’d like to make an appointment with ... — Would the 28'h of August suit you / 79
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