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Rule 2. Use a question mark when a sentence is half statement and half question. Example: You do care, don't you? Exclamation Points Rule. Use exclamation points to show emphasis or surprise. Do not use the exclamation point in formal business letters. Example: I'm truly shocked by your behavior! Quotation Marks Rule 1. Periods and commas always go inside quotation marks, even inside single quotes. Examples: The sign changed from "Walk," to "Don't Walk," to "Walk" again within thirty seconds. She said, "Hurry up." She said, "He said, 'Hurry up.'" Rule 2. The placement of question marks with quotes follows logic. If a question is in quotation marks, the question mark should be placed inside the quotation marks. Examples: She asked, "Will you still be my friend?" Do you agree with the saying, ''All's fair in love and war''? Here the question is outside the quote. Note Only one ending punctuation mark is used with quotation marks. Also, the stronger punctuation mark wins. Therefore, no period after war is used. Rule 3. When you have a question outside quoted material AND inside quoted material, use only one question mark and place it inside the quotation mark. Example: Did she say, "May I go?" Rule 4. Use single quotation marks for quotes within quotes. Note that the period goes inside all quote marks. Example: He said, "Danea said, 'Do not treat me that way.'" Rule 5. Use quotation marks to set off a direct quotation only. 97
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